Privacy Policy

1. Information We Collect

When you interact with our website or book a counselling session, we may collect the following types of information:

• Contact Information: Name, phone number, WhatsApp number, email address provided when booking a session.
• Academic Information: MHT-CET scores, percentile, merit rank, category, branch preferences, and related academic details shared during the counselling process.
• Location Information: City/district of residence if shared, to provide relevant guidance on in-person sessions.
• Payment Information: Transaction details processed via Razorpay. We do not store your card or bank details. All payment processing is handled securely by Razorpay.
• Communication Records: WhatsApp or email conversations related to your counselling session, retained to provide consistent guidance.
• Usage Data: Browser type, pages visited, time spent on pages — collected anonymously via analytics tools to improve the website.

2. How We Use Your Information

We use the information collected solely for the following purposes:

• To schedule and conduct your one-to-one counselling session.
• To provide personalized MHT-CET admission guidance tailored to your academic profile.
• To process payments for counselling sessions via Razorpay.
• To communicate with you regarding your session, follow-ups, or any queries.
• To improve the quality of our counselling service.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to any third parties.

3. Data Sharing

We only share your data in the following limited circumstances:

• Razorpay (payment processing) — governed by Razorpay's own Privacy Policy.
• Legal authorities if required by law or court order.

4. Data Retention

Your personal information is retained only as long as necessary to provide the counselling service and for a reasonable period thereafter for follow-up support and record-keeping. Academic and counselling-related data is stored securely and not retained beyond 2 years from the date of your session unless required by law.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Request access to your personal data held by us.
• Request correction of inaccurate personal data.
• Request deletion of your personal data, subject to legal obligations.
• Withdraw consent to communications at any time.

To exercise any of these rights, please contact us at mahacetguide@gmail.com.

7. Cookies

Our website may use cookies or similar technologies for analytics and to improve the user experience. These cookies do not collect personally identifiable information. You can control cookie settings through your browser.

8. Children's Privacy

Our counselling services are designed for students who are 17 years of age or older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out: